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Maximizing customer value while minimizing waste is the core concept behind Lean. Simply, lean means creating more value for customers with less resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste. To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers.

 

About  

Michael Boskin is a Business Solutions Consultant at EXEControl Global Solutions, where he works with clients on process improvement and ERP implementation. He is also an Adjunct Professor at RPI. Mike has been helping companies improve their productivity for over 20 years. He was an entrepreneur whose company was listed as one of the 500 fastest growing companies in the country. Mike is PMP certified, has an MBA, and was trained in Lean Principles at the Lean Enterprise Institute.