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This is a two-hour presentation worth two PDU's - presentation starts at 6:30pm.

Meetings, Meetings, Meetings.

The vast majority of improvement team work, and business in general, is conducted through a series of meetings with a wide variety of team members, personalities, and opinions. These meetings can include two people or many people. All too often these meetings are either slowed or derailed by what many call conflict.

Sometimes conflict is disabling, preventing future progress. Sometimes conflict is laughable upon discovering a misunderstanding.

Conflict is in large part the emotional reaction we experience when we think a particular way. If we think of conflict as something to be avoided, we will behave that way working hard to establish and maintain what is often called "artificial harmony".

Learning to think about and treat conflict as merely the discovery of a different point of view helps teams move past unnecessary personal and political noise and focus on the opportunity of having many options to choose from.

This presentation will help you develop approaches, skills, and confidence that allow you to move past unproductive conflict and work more effectively taking full advantage of productive conflict.

About  

John Canfield is an experienced business executive and coach who has successfully implemented planning, problem solving, creativity, and innovation processes in a wide variety of teams, organizations, industries, and cultures.

John has twenty-five years of experience speaking to a wide variety of audiences, from large conventions to executive board rooms. John has spoken to more than one thousand audiences around the world.

His clients include AT&T, Citibank, Deloitte & Touche, First USA, General Motors, Merck, and Underwriters Lab and thousands of participants of his many seminars and keynote speeches presented in North and South America, Europe, and Asia.

John speaks with a sense of purpose and a sense of humor. Audiences enjoy John’s ability to read his audience, adjust the mood, raise the energy level, deliver a message, and end with a story to think about for weeks to come

John is an instructor and consultant for Advanced Practical Thinking Training, The American Management Association, The Canadian Management Center, The American Supplier Institute, The Forum Corporation, General Electric Financial Services (Six Sigma Black Belt instructor), GOAL/QPC (Creative Thinking Skills), Grand Rapids Community College (creativity and innovation) International Quality and Productivity Center (Collaboration Skills) Leadership Strategies (Core Facilitator), Lean Enterprise Institute (leading Lean and Six Sigma improvement teams), Grand Rapids’ Right Place Program, Marcus Evans, and the Singapore Institute of Management.

John has earned a B.S. in Mechanical & Industrial Engineering from the University of Minnesota and a B.A. in Political Science and Psychology from Williams College.

Prior to 1990 John was a Senior Engineering Manager for Intel Corporation and later Director of Corporate Quality and Design Research for Herman Miller.

To learn more about John please visit:

Website: www.johncanfield.com
Article Series: www.mibiz.com/goodthinking.asp
Videos: www.youtube.com/CanfieldGoodThinking
LinkedIn: www.linkedin.com/in/johncanfield