Jointly sponsored by the Project Management Institute Upstate New York Chapter and Hudson-Mohawk ASTD (American Society for Training and Development).


Presented by:


Dale Klein

What's the best way to manage a project? The secret lies in how we communicate. In this engaging, innovative, and informative workshop, you’ll walk away with 10 invaluable guidelines that will enhance your professional image when you’re networking, interacting with clients/colleagues, presenting or on the telephone. You’ll gain a new perspective plus tools you can use right away, when you invest in preparing messages professionally.

Speaker Bio

"Dale provided me with tools and techniques I could quickly put into action for public speaking…" "I've seen significant improvements following my work with Dale…" "Working with Dale has made a huge difference in how my employees relate to customers…" "She's a dynamo!" She is viewed by clients and colleagues as insightful, innovative and someone who “knows how to get the job done.”
This is a sample of what others say about Dale Klein.

Dale Klein, M.A., is a Corporate Communication & Speech Specialist. A native New Yorker, Dale received her B.S. from S.U.N.Y @ Geneseo, her M.A. from California State University Long Beach, and her post graduate certification from the University of California, Irvine.

Starting out as a healthcare professional and trained as a Speech and Language Pathologist, Dale has worked in both clinical and managerial capacities. Prior to establishing her private practice, she worked as a Practice Manager for Kaiser Permanente Northeast's internal medicine department, and ultimately was recruited as their Y2K Biomedical Project Manager, spanning four states. She is a sought-after speaker/consultant on a local and national level, and an Adjunct Professor at two local colleges where she has taught voice and diction, and foreign accent reduction. Additionally, Dale has written numerous articles for local newspapers and professional trade magazines. Her most recent undertaking is having completed co-authoring a self-help book on rejuvenating communication skills for couples, titled:
Marriage Magic! Find It, Keep It, Make It Last (available at amazon.com).

Dale established her private practice in 1994, where she focuses on furthering the success of her clients in corporate communication strategies including:

  • Public speaking (face-to-face, teleconferences, videoconferences, webinars, podcasts)
  • Presentation pointers
  • Networking skills
  • Voice coaching
  • Interviewing techniques (including radio/TV)
  • Interpersonal dynamics
  • Meeting facilitation
  • Basic business writing (including e-mails, Web sites, correspondence)
  • Foreign accent reduction